Greetings from Cvent!

Excellent opportunities for freshers to kick start their career in SAAS company.

ALL UG- 2019/2020 PASSOUTS

Cvent is a US-based 20 years old company and is a market leader in the MICE industry. We desire to fill this position in our Client Services team. and are looking forward to hiring highly motivated client services professionals with an exceptional skill set to persuade the client.

We wish to invite energetic youth to help strengthen our client services department.

Position Duties :

• Support clients over the phone by answering their product questions and offering technical assistance.
• Offer best practice tips to clients to boost their meeting attendance via Cvent's marketing engine.
• Gather client requirements for future releases of the product.
• Create and maintain all product documentation.
• Implement and manage the online portion of client events as and when needed.
• Gather client requirements and implement them in Cvent's event management software.
• Communicate with the client and review the initial implementation with them and make the required changes.
• Provide suggestions to the client to improve the overall result of the implementation and help the client meet their goals.
• Document all communication with the client in Cvent's CRM software.