Company Overview:

Mahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Leisure and Hospitality sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company's flagship brand 'Club Mahindra Holidays', today has a fast-growing customer base of over 170,000 members and 40+ beautiful resorts at some of the most exotic locations in India and abroad.

Centre of Excellence Programme:

• Purpose

• Terms of Employment

- Participants will be hired as "(On the Job) Sales Trainees" for a period of 3 months from the date of joining

- Post three months training period, the participants will be confirmed at G4 as Sales Executives / Holiday World Consultants, subject to clearing the final "certification"

- Participants not clearing the certification will get a further extension of 30 days, with specific handholding & will have to undergo a re-certification

- Participants not clearing the re-certification will not be absorbed in the organization

- Participants will not be entitled to any incentive until the period they are under traineeship and have cleared their certification.

• Preferred Participant Profile

- Minimum qualification - graduate in any discipline

- Good communication skills

- Minimum / no prior experience of sales

- Open to within & out-of-city travel

- Open to relocate anywhere in India

• Training

COE training plan will be divided into 2 phases -

Phase - 1 = Focused on developing a strong service orientation & member engagement skills which should enable the participants to connect with members & generate references

Phase - 2 = Focused on developing selling skills which should enable the participants to deliver higher conversion, keeping in mind the quality parameters

Each phase comprises of classroom & On-the-Job training interventions in line with the overall skill-building objective of the phase