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Vacancies For Customer Operations-analyst @eClerx Services Ltd.

Education

  • Highest Qualifcation:

    Graduation/Diploma

  • Course:

    Not mentioned

  • Specific Qualification:

    Not mentioned

Job Description

  • Resolve Customer queries and Complaints
  • Troubleshooting of technical issues related to customer's services
  • Assist the customers on queries regarding their Products and Services via CHAT or voice
  • Ability to analyze information and evaluate results to choose the best solution and solve problems
  • Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
  • Conduct quality monitoring on voice calls and chats

Job Specification:

  • Any Undergraduate Fresher/Graduate Fresher are eligible
  • Any experience up to 4 years are also eligible
  • Flexible to work in Night Shifts / 24*7
  • Excellent verbal, written communication and listening skills
  • Should have good command over English Grammar and Fluency in English. 

 

Technical Guidance:

Company Profile

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world-leading companies across financial services, cable & telecom, retail, fashion, media, entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India�s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For more information, please visit www.eclerx.com

g some of the world-leading companies across financial services, cable & telecom, retail, fashion, media, entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India�s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For more information, please visit our website

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Short Description

  • Designation:

    Customer Operations-analyst

  • Job Type:

    Full Time

  • Job Experience:

    Year

  • Eligibility:

    Both

  • Industry:

    BPO / Call Center Jobs

  • Job Shift:

    Day/Evening/Night

  • Expected Salary:

    1.5 - 3 Lakhs / Annum

  • Other Salary:

    Night Shift Allowance

  • No Of Vacancy:

    1
About HR

Name: Aarohi Laha

About: ...

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