Job Description :
Join us at TTEC (formerly Motif Inc.) where we welcome Customer Service Representatives who have a passion for helping others. Well train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught an upbeat and supportive nature that will shine through as you help customers dream big. You will also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.What you might be doing on a typical day as a Customer Service executive:Receive and respond to customer inquiries concerns over the callMaintain and support customer cases and inquiries through satisfactory completionWow customers with your ability to answer their questions and solve their problems with professionalismUltimately you will provide excellent customer service that keeps the customer coming backOnline Customer Service Champions, like you, receive:Fun, talented and witty teammatesKnowledgeable, supportive and engaged leadershipFamily-friendly environmentCareer-growth and lots of learning opportunities for aspiring mindsDiverse, inclusive and community-minded organizationAnd yes all the competitive pay and benefits that you would expect (and some that just might surprise you)The basic stuff you will need:Superior customer service skills and teamworkAbility to solve complex situational problems and independently make decisions based on available information and experienceExceptional written business communication skillsComputer savvy with Microsoft Office skillsCollege degree preferred; some programs require a diplomaThe passion and drive to make a differenceExperience in a service industry such as a BPO, call center, hospitality, retail or other customers service-oriented organization preferredMust live in or willing to relocate to AhmedabadWe are family:Being bold, passionate and real. Its what connects us here at TTEC. Does this describe you too? If so, we hope you will join us! Here, you will find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. You will connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? Were all that too.Sound like you? Then come connect with us! Click on the Apply Now button now. Even better, complete your application, then share this opportunity to experience the fun of working with friends (besides us, of course)!