Job Description :
Designation: Sr/Relationship manager
Role: Relationship Manager Sales & service
Brief Description about the role:
Department
Elite Matrimony
Job Title
Executive / Senior Executive
About Us
Matrimony.com Ltd is the largest and the most trusted matrimony brand in the world with employee strength of around 4000 associates in India and abroad. The service offering of the brand are in matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 150+ company owned retail outlets. Its flagship products are BharatMatrimony, CommunityMatrimony and EliteMatrimony in the matchmaking business, with over 2.5 million active members availing these services.
Key Responsibilities :
Welcoming the customer on-board and creating a Member Profile.
Understanding the member choice, expectations and identifying the uniqueness of the Member.
Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
Upselling
Maintaining good rapport with the member; providing the right Elite experience and delivering quality service.
Managing a set customer portfolio with robust follow up
Skills and Competencies :
Excellent command over English language, fluency in the regional language, proactiveness, listening skills, service orientation, Integrity.
Ability to understand the customer requirements
Punctuality & Presentation skills
High Emotional quotient, Persuasion Skills
Education and Experience
MBA Fresher or Graduate in any specialization with a minimum of 1 year experience in direct interfacing with the Customer. Experience in Personalized service would be an added advantage.
Education :
UG:Any Graduate - Any Specialization
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
Salary: INR 3,00,000 - 4,00,000 PA.
Industry:Internet, Ecommerce
Employment Type:Full Time, Permanent
Contact Details : Ms Neha (9810481960)
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Urgent Opening For Relationship Manager @ Matrimony.com
Company: Matrimony.com LimitedLocation: Delhi NCR(Sarita Vihar)
Experience: 2 - 7 yrs
Job Description :
Designation: Sr/Relationship manager
Role: Relationship Manager Sales & service
Brief Description about the role:
Department
Elite Matrimony
Job Title
Executive / Senior Executive
About Us
Matrimony.com Ltd is the largest and the most trusted matrimony brand in the world with employee strength of around 4000 associates in India and abroad. The service offering of the brand are in matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 150+ company owned retail outlets. Its flagship products are BharatMatrimony, CommunityMatrimony and EliteMatrimony in the matchmaking business, with over 2.5 million active members availing these services.
Key Responsibilities :
Welcoming the customer on-board and creating a Member Profile.
Understanding the member choice, expectations and identifying the uniqueness of the Member.
Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
Upselling
Maintaining good rapport with the member; providing the right Elite experience and delivering quality service.
Managing a set customer portfolio with robust follow up
Skills and Competencies :
Excellent command over English language, fluency in the regional language, proactiveness, listening skills, service orientation, Integrity.
Ability to understand the customer requirements
Punctuality & Presentation skills
High Emotional quotient, Persuasion Skills
Education and Experience
MBA Fresher or Graduate in any specialization with a minimum of 1 year experience in direct interfacing with the Customer. Experience in Personalized service would be an added advantage.
Education :
UG:Any Graduate - Any Specialization
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
Salary: INR 3,00,000 - 4,00,000 PA.
Industry:Internet, Ecommerce
Employment Type:Full Time, Permanent
Contact Details : Ms Neha (9810481960)