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Future Focus Infotech Pvt. Ltd. Hiring Global IT Helpdesk Analyst (Inbound Voice)

Education

  • Highest Qualifcation:

    Graduation/Diploma,Masters/Post-Graduation

  • Course:

    Not mentioned

  • Specific Qualification:

    Not mentioned

Job Description

This Position is for the Global IT Helpdesk with a banking client (HSBC) of Wipro. IT Helpdesk is the Face of Internal IT Support and is the First touchpoint through Calls from their global users (US, UK, Asia Pacific countries who are English speaking). So the IT Helpdesk Engineer will have to troubleshoot IT-related issues for end-users via Phone and if required take a remote connection of the User’s machine and resolve.

 

At least 2 years of previous experience in Global IT Helpdesk supporting global users. Excellent Communication Skill – Verbal and Written

Job Specification:

Note: Interested Who can Join in max 7 to 10 days please share your update Profile with this below mentioned necessary details along with Scan copy of PAN CARD is MUST. Reach me at Given Number Below or pls apply with an updated Profile here!! 

 

16/5 Service Window. Should be flexible to extend or ready to work on weekend if any business requirement arises.Name As per the PanCard:

  • Contact Number:
  • Alternate Contact Number:
  • Mail ID:
  • Alternate Email ID
  • Overall IT Experience:
  • Relevant Experience:
  • Current Organization:
  • Type Of Employment:contract / Permanent:
  • Number of Companies Worked:
  • Current CTC:
  • Expected CTC:
  • Notice Period: not more than 7 days.
  • Current Location:
  • Preferred Location:
  • Availability F2F Interview weekdays:
  • Having Valid passport: yes /No.:
  • Do you have Company Salary Account:
  • Pan card No IS MUST:
  • Passport No:
  • Date of Birth:
  • Mother name:
  • Percentage:
  • Do You have any Gaps in Educational or Professional career:
  • 1)10th:____Year of Pass-out:______
  • 2)12th:____Year of Pass-out:______
  • 3)Graduation:____Year of Passout:______
  • Reason for Looking for a change.:

Thanks & Regards.

Ranvijay Kumar | Future Focus Infotech Pvt. Ltd.

ISO 9001:2008 Enterprise | NASSCOM D&I Member | Deloitte Technology Fast 50 Rank# 42 India | MEA | North America

Technical Guidance:

N/M

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Short Description

  • Designation:

    IT Helpdesk Analyst

  • Job Type:

    Full Time

  • Job Experience:

    2-3 Year

  • Eligibility:

    Experience

  • Industry:

    BPO / Call Center Jobs

  • Job Shift:

    Day/Evening/Night

  • Expected Salary:

    Negotiable / Annum

  • Other Salary:

    Not mentioned

  • No Of Vacancy:

    8
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