Education
Job Description
Greetings from HCL !!
Mega Drive for International Voice Customer Service Profile (100 Positions).Great Opportunity to start your career with HCL.
Job Description:
i. Complaint Management.
ii. Solving Customer queries.
iii. Using process knowledge in replying to customers.
iv. Maintaining quality standards.
v. Effectively meeting the SLA parameters as set
vi. Ensuring data security - proprietary data of customers
vii. Meeting SLAs & maintaining Quality Standards
viii. Good command in verbal and written English.
ix. Excellent communication skills.
x. Excellent computer/ internet navigation skills.
Job Specification:
Eligibility Criteria -
Experience: Fresher & experienced both can apply.
Qualification: Any Under Graduate / Graduate (Note: Regular students pursuing graduations will not be entertained.)
Salary - up to 3.5 LPA (Based on you exp. &last drawn CTC)
Shifts - 24*7 (rotational shifts) / US shift
Working days - 5 days
Job Location - Noida
Technical Guidance:
DO CARRY - CV, PHOTO, ID PROOF.
Note - Please do not carry Laptop or any other storage device.
Feel free to refer your friends or colleagues for the openings.
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