- Deliver efficient, effective, professional and courteous service to customers.
- Address all customer requests and queries within established time frames and service levels.
- Take follow up action in respect of customer queries, requests and complaints and ensure effective closure.
- Be proactive towards service level timelines and quality metrics as defined in the delivery model.
- Analyzing problems & Providing Solutions.
- Candidate should be ready for rotational shifts and offs.
- Candidate should be responsible and dependable.
- Should be team member in his/her existing profile.
- Should have Analytical skills.
- Good typing speed.
- Candidate should possess excellent oral and written communication skills
- Candidate with good customer service skills would be preferred.
- Candidate should have 0-1 year of experience in Customer Support Voice Process.
- Freshers also can apply
- Prior experience in Customer Service industry will be an added advantage.
Thanks & regards,
Sudhanshu Verma | THR Consultants
--Good communication skills can apply.
--Good typing speed with accuracy.
--CTC upto 21K
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