Education
Job Description
Designation- Executive customer care (hindi,telugu,malayalam,Kannada)
Process- Inbound / Outbound
Job Profile:
*Attend Inbound Call and understand the needs of the customer and tag the CQR (Complaint, Query, Request) appropriately
*In case of a complaint, communicate the end resolution to the customer and carry out other necessary activities in coordination with others departments
*Provide an online resolutions in case of a query/request
*Communicate the TAT to the customer based on the CQR and ensure timely fulfillment of the requirement
*Also utilize the opportunity to pitch a sale, by generating further needs and promoting offers
*Ensure quality of calls is met
Benefits :
*Fixed Salary + Incentives
*Day shift
*On Role Employment
*PF, ESI Benefits
*Age Criteria - 18 to 30 years
Job Specification:
Eligible criteria :
*Education: 12th Pass, Diploma, UG (Arrears can also apply )
*fresher can also apply
*Language: Hindi, Telugu, Malayalam, Kannada
*Fluency in Regional language
Technical Guidance:
Walk-in venue :
Matrimony.com Limited,
No:95, R R Tower II, 4th Floor, TVK Industrial Estate, Guindy, Chennai - 32
Mention Shanthi HR in the Resume
For Further Queries Contact Santhi HR on the given number
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