Hiring For Technical Support/customer Service Voice/non Voice Process @Concentrix Daksh Services India Private Limited.

Job Description: - Inbound Customer Service / Upselling.

Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service.

Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile:-
o Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
o BE/Btech freshers are eligible with minimum 1 year ICC Experience.
o Excellent verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 24,000 take home & attractive Incentives amount

Additional Benefits:-

o Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / corporate discounts at the majority of retail chains/hospitals / laboratories.

For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist OR Walk-In at below-mentioned address:-

Concentrix Recruitment Center: E2/10 Malviya Nagar Main market New Delhi 110017
Nearst Metro: Malviya Nagar gate No1.



Please Call HR to Schedule your Interview:
Shubham Thakur 8800932304