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Sales Order Processor - Only Freshers Can Apply @ Sophos technologies Pvt Ltd
Sales - Ahmedabad
Rosy Gomes
Experience :
Fresher
Designation :
Sales
Job Description :
Job Purpose :
  • Work with Regional OP TLs and L2s to process orders, Follow the wiki/Instruction on the mail/Checklists while processing the orders and ensure company policies are being adhered to at all times
  • Monitor Case queue/order queue throughout the day, any stuck orders to be reviewed and to be cleared with the help of TLs/L2s,
  • To be clear on the wiki instructions/Export Policy/Billings Policy/Global Order Processing Practices and any doubt to be cleared with the help of TLs/L2s.
  • Ensure on the Job behavior and utilization of the company resource is in line with HR Policy.
  • Any planned leave must be informed well in advance to TLs, to be applied on the HR Portal, and wherever possible, should not be taken on the Month End/Quarter End. Kindly ensure to follow the HR Leave policy at all times.
  • Holiday working/Month, Quarter, Year-end working hours need to be adjusted as per the business requirement and need to support TL positively by adjusting as much as possible.

Day to day

Manage and oversee all aspects of day to day order processing including:

  • Regularly reviews of Case queue and Orders queue and to clear any stuck order/Case with the help of Regional TL/L2s.
  • Regularly updating the Outside SLA Metrics, Case comments updation.
  • Follow the wiki/other instructions while processing the orders.
  • Follow the Export policy/billing policy while processing the orders without any deviation.
  • On the month-end/Quarter End/Year-end, please ensure that we plan our day as per the expectation of TL and leave after informing TL.
  • On Holiday/Month-end, quarter-end, year-end, we need to ensure the skeleton staff in order to meet the business requirement and need to support TL positive as much as possible.
  • Ensure all your orders are processed within agreed SLAs.
  • Apart from orders, whatever is expected on daily basis is fulfilled accordingly, for example, outside of SLA reason to be updated while processing the orders (missing ones within 48 hours), Case value/reason to be updated immediately.
  • Any planned leave first needs to be approved by TL, then the HR portal and calendar need to be updated.
Salary Range
3 - 6 Lakhs Lakhs
Posted By Rosy Gomes (21 Nov 2019, 12:30 PM)
Recent Jobs
Vacancies for BSc Fresher | Asian Heart Institute & Research Centre Pvt Ltd
Technician - Mumbai
Seema Chhetri
Experience :
Fresher
Designation :
Technician
Job Description :

Job Description & Specification

Designation

1.0 Technician

Department

2.0 Department Of Operation Theater

Reports To

3.0 OT Manager

Broad Function

4.0 Broad Function

4.1 Responsible and accountable for the overall performance of the unit.

4.1 Responsible for the proper functioning and maintenance of OT equipment, availability of drugs and fluids required for daily use.

4.2 Provides resource management in the daily OT procedures.

4.3 Works closely with senior management, head of department and doctors to ensure a high standard of medical care and meet/exceed customers' expectations.

Principal Responsibilities

5.0 Principal Responsibilities

5.1 Leadership

5.1.1 Accepts accountability for services through which direct medical care is given to patients.

5.1.2 Works with a team in rendering professional medical care as and when required.

5.1.3 Promotes and maintains a good working relationship among medical staff, other hospital employees, patients, and public.

5.1.4 Ensures customer-friendly service is promoted to the staff through role modeling.

5.1.5 Maintains an effective and open line of communication.

5.2 Technical Risk & Safety Management

5.2.1 Ensures compliance of unit/dept with hospital policies and procedures.

5.2.2 To enforce infection control practices in the unit.

5.2.3 Facilitates continuous quality improvement initiatives and activities.

5.2.4 Contributes ideas and action plans for technical quality improvement

and better patient safety management.

Salary Range
1.5 - 3 Lakhs Lakhs
Posted By Seema Chhetri (21 Nov 2019, 11:48 AM)

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